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Careers

We hire GREAT people that do EXTRAORDINARY things!

Building or buying a home is often one of the biggest decisions in a person’s life, and not many careers give you the opportunity to change lives quite like this.

Available Career Opportunities

Assistant Construction Manager (Pewaukee)

Please follow the "CLICK HERE" link at the bottom of this post to submit your information and take brief assessment.

  • This position is responsible for assisting in managing and delivering all aspects of Production within specific communities.
  • Assist the construction team in managing the construction scheduling process using the standard template to ensure the most efficient build process.
  • Manage and ensure quality assurance and quality control of the entire building process.
  • Learn the aspects of the Construction Manager job and work towards managing the construction schedule along with the Sr. Construction Manager.

Responsibilities

  • Participate as an active member of the Production department team, attending all department meetings and providing input on improving department performance and customer satisfaction.
  • Support the team to deliver a quality product, on a timely basis, int he most efficient (time and cost) manner possible utilizing a standardized company process.
  • Review home specific options, plans, and color sheets/drawings to ensure Trade Partners are installing the correct features and products in the home.
  • Review progress on homes under construction under the direction of the Senior Construction Manager.
  • Perform home walk-through daily to identify potential problems; in every room of the home. Check in with each trade partner at home. Take proactive measures to resolve issues along with the Senior Construction Manager.
  • Provide support to team in site clean-up and keeping all homes construction clean.
  • Develop a thorough understanding of all TOH Trade Partner/Supplier Scopes of Work.
  • Assist with Job site Safety and help to enforce OSHA regulations on job sites.

Qualifications

  • Growth mindset and an engaged attitude towards continuous improvement efforts
  • Strong time management skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and with a team
  • Thorough understanding of all stages of construction process including both rough and trim stages
  • Ability to read and comprehend detailed construction blueprints, specifications, and detailed development drawings
  • Basic technology skills, including Microsoft Windows, Outlook (email), and experience with a residential production scheduling system

Compensation
$45,000 - $60,000


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Apply For This Position

Customer Care Warranty Specialist (Madison)

Please follow the "CLICK HERE" link at the bottom of this post to submit your information and take brief assessment.

This position is responsible for performing work with the primary goal of providing the highest quality warranty service at the most cost-effective price. The majority of the working hours will be spent with TOH homeowners in meetings and performing minor repairs at their home.

Responsibilities

  • Participate as an active member of the Production Team by supporting all company initiatives, attending all department meetings and providing constructive insight to the Customer Care Manager. 
  • Communicate any recurring warranty issues to Customer Care Manager and provide insight on possible plan changes to resolve issues.
  • Ensure customer satisfaction by working to deliver quality warranty services on a timely basis according to company policies and procedures.
  • Thoroughly understand all sections and components of the Tim O’Brien Homes Warranty Program and all vendor warranty programs. 
  • Ensure that all customer communications occur in a timely and professional manner.
  • Provide emergency warranty service when required to all homebuyers within 24 hours.
  • Develop a professional and ethical relationship with TOH vendors, enforcing Vendor Scope of Work requirements.
  • Ensure all Warranty work is completed and signed-off by homeowner within 30 days of warranty review with the ultimate goal being completion within 21 days. All Emergency Warranty requests must be reviewed within 24 hours and completed within 48 hours. 
  • Schedule all Warranty repair day appointments on the same day as the 60 day or 11 month review to minimize disruptions to the homeowner.

Qualifications

Core Competencies/Required Skills and Abilities:

  • Excellent verbal communication and interpersonal skills.
  • Ability to work independently and with a team.
  • Ability to independently make accurate, timely decisions.
  • Ability to read and interpret detailed construction blueprints, job specifications, and detailed development drawings.
  • Basic technology skills require the proficient use of a PC and mobile smartphone. Knowledge of Microsoft Windows and Outlook (email) required with the ability to learn web based residential construction management systems.

Required Experience/Education:

  • Experience in a New Homebuilding Environment.
  • High School Diploma or equivalent experience.
  • Some college education preferred.

Other Requirement (e.g. Travel, Physical Demands):

  • Daily travel almost always required.
  • Employees must own or lease a Truck/SUV and possess a valid driver’s license with insurance coverage. 
  • Employees must be able to navigate uneven terrain, stairs, and have the ability to stand for a prolonged period of time (4-6 Hours). 
  • Employees must be able to lift a maximum of 50 lbs to chest height.
Compensation
$45,000 - $60,000

CLICK HERE

Download PDF

Apply For This Position

Customer Care Warranty Specialist (Pewaukee)

Please follow the "CLICK HERE" link at the bottom of this post to submit your information and take brief assessment.

This position is responsible for performing work with the primary goal of providing the highest quality warranty service at the most cost-effective price. Daily communication with Tim O’Brien Homes (TOH) homeowners and Trade Partners will be necessary for this position. The majority of the working hours will be spent with TOH homeowners in meetings and performing minor repairs at their home.

Responsibilities
  • Participate as an active member of the Production Team by supporting all company initiatives, attending all department meetings and providing constructive insight to the Customer Care Manager. 
  • Communicate any recurring warranty issues to Customer Care Manager and provide insight on possible plan changes to resolve issues.
  • Ensure customer satisfaction by working to deliver quality warranty services on a timely basis according to company policies and procedures.
  • Maintain a top-rate customer service attitude.
  • Thoroughly understand all sections and components of the Tim O’Brien Homes Warranty Program and all vendor warranty programs. 
  • Ensure that all customer communications occur in a timely and professional manner.
  • Provide emergency warranty service when required to all homebuyers within 24 hours.
  • Develop a professional and ethical relationship with TOH vendors, enforcing Vendor Scope of Work requirements.
  • Ensure all Warranty work is completed and signed-off by homeowner within 30 days of warranty review with the ultimate goal being completion within 21 days. All Emergency Warranty requests must be reviewed within 24 hours and completed within 48 hours. 
  • Schedule all Warranty repair day appointments on the same day as the 60 day or 11 month review to minimize disruptions to the homeowner.
Qualifications

Core Competencies/Required Skills and Abilities:

  • Excellent verbal communication and interpersonal skills.
  • Ability to work independently and with a team.
  • Ability to independently make accurate, timely decisions.
  • Ability to read and interpret detailed construction blueprints, job specifications, and detailed development drawings.
  • Basic technology skills require proficient use of a PC and mobile smart phone. Knowledge of Microsoft Windows and Outlook (email) required with the ability to learn web based residential construction management systems.

Required Experience/Education:

  • Experience in a New Homebuilding Environment.
  • High School Diploma or equivalent experience.
  • Some college education preferred.

Other Requirement (e.g. Travel, Physical Demands):

  • Daily travel required. 
  • Employee must own or lease a Truck/SUV and posses a valid driver’s license with insurance coverage.
  • Employee must be able to navigate uneven terrain, stairs, and have the ability to stand for a prolonged period of time (4-6 Hours). 
  • Employee must be able to lift a maximum of 50 lbs to chest height.

CLICK HERE

Download PDF

Apply For This Position

New Home Sales Professional (Pewaukee)

Please follow the "CLICK HERE" link at the bottom of this post to submit your information and take brief assessment.

This position is responsible for selling Tim O’Brien Homes’ (TOH) homes in a personalized and professional manner per an established budget, with dedication to providing 100% customer satisfaction. Following our company’s guiding 7 Core Values that inspire our daily work and underscore our steadfast commitment to our customers, vendor partners, the communities we build and each other.

Model Home hours are 12 - 5pm, Friday - Tuesday. Open Model hours may vary based on schedule set by the Director of Sales and/or the Division President, which include, but are not limited to, MBA Parade of Homes, MBA Spring Tour and MBA Builder and Remodeling Expo.

Compensation is 100% commissioned.

Responsibilities
  • Participate as an active member of the Sales and Marketing Team, attending all team meetings and providing insight to Sales and Marketing Management on improving sales performance and customer satisfaction. 
  • Meet quarterly and yearly sales goals and Key Performance Indicators (KPI’s) for maintaining your status as a NHSP as agreed to by the Division President and the Director of Sales.  
  • Follow the TOH Sales Process, maintaining a complete understanding of all contract documentation, financing process and options.
  • Provide outstanding customer service at all stages of the construction process – from sale, to close, to post-close interaction. Maintaining a customer satisfaction rating in the top 10% of US on the question of overall “Sales Experience Score” on the Construction Process and Move-In Survey provided by AVID. Maintain rating in the top 10% of US on ‘Willing to Recommend to Family/Friend’ provide by AVID.  
  • Develop and maintain strong, strategic relationship with past customers and assure that you are effectively leveraging that opportunity towards obtaining customer referrals. 
  • Schedule and plan two (2) Construction or Consumer 101’s per calendar year for your Market Area.  
  • Gather a minimum of two (2) online customer reviews each quarter using process established by Marketing Department.  
  • Maintain knowledge of all current advertising and promotions. Work with Director of Sales and Director of Marketing to continually develop new promotions to increase traffic and referrals in community.
  • Deliver extra ordinary Experiences to New Home Customers.
Qualifications

  • Two (2) years experience in New Home Sales or equivalent experience.
  • High School diploma.
  • Highly motivated individual; ability to work independently.  
  • Ability to establish and nurture rapport with prospects and clients.
  • Excellent aptitude for selling in residential homebuilding environment with market understanding.
  • Excellent communication (written and verbal) and interpersonal skills.
  • Ability to read and comprehend detailed construction blueprints, specifications and basic development drawings.
  • Intermediate technology skills, including Microsoft Windows, Outlook (email), Bluebeam Revu.
  • Minimal travel required. Employee must own or lease a vehicle and posses a valid driver’s license with insurance coverage.
  • Provide own personal cell phone and laptop.

CLICK HERE

Download PDF

Apply For This Position

New Home Sales Professional (Madison)

Please follow the "CLICK HERE" link at the bottom of this post to submit your information and take brief assessment.

This position is responsible for selling Tim O’Brien Homes’ (TOH) homes in a personalized and professional manner per an established budget, with dedication to providing 100% customer satisfaction. Following our company’s guiding 7 Core Values that inspire our daily work and underscore our steadfast commitment to our customers, vendor partners, the communities we build and each other.

Model Home hours are 12 - 5pm, Friday - Tuesday. Open Model hours may vary based on schedule set by the Director of Sales and/or the Division President, which include, but are not limited to, MBA Parade of Homes, MBA Spring Tour and MBA Builder and Remodeling Expo.

Compensation is 100% commissioned.

Responsibilities
  • Participate as an active member of the Sales and Marketing Team, attending all team meetings and providing insight to Sales and Marketing Management on improving sales performance and customer satisfaction. 
  • Meet quarterly and yearly sales goals and Key Performance Indicators (KPI’s) for maintaining your status as a NHSP as agreed to by the Division President and the Director of Sales.  
  • Follow the TOH Sales Process, maintaining a complete understanding of all contract documentation, financing process and options.
  • Provide outstanding customer service at all stages of the construction process – from sale, to close, to post-close interaction. Maintaining a customer satisfaction rating in the top 10% of US on the question of overall “Sales Experience Score” on the Construction Process and Move-In Survey provided by AVID. Maintain rating in the top 10% of US on ‘Willing to Recommend to Family/Friend’ provide by AVID.  
  • Develop and maintain strong, strategic relationship with past customers and assure that you are effectively leveraging that opportunity towards obtaining customer referrals. 
  • Schedule and plan two (2) Construction or Consumer 101’s per calendar year for your Market Area.  
  • Gather a minimum of two (2) online customer reviews each quarter using process established by Marketing Department.  
  • Maintain knowledge of all current advertising and promotions. Work with Director of Sales and Director of Marketing to continually develop new promotions to increase traffic and referrals in community.
  • Deliver extra ordinary Experiences to New Home Customers.
Qualifications

  • Two (2) years experience in New Home Sales or equivalent experience.
  • High School diploma.
  • Highly motivated individual; ability to work independently.  
  • Ability to establish and nurture rapport with prospects and clients.
  • Excellent aptitude for selling in residential homebuilding environment with market understanding.
  • Excellent communication (written and verbal) and interpersonal skills.
  • Ability to read and comprehend detailed construction blueprints, specifications and basic development drawings.
  • Intermediate technology skills, including Microsoft Windows, Outlook (email), Bluebeam Revu.
  • Minimal travel required. Employee must own or lease a vehicle and posses a valid driver’s license with insurance coverage.
  • Provide own personal cell phone and laptop.

CLICK HERE

Download PDF

Apply For This Position

Construction Manager (Pewaukee)

Please follow the "CLICK HERE" link at the bottom of this post to submit your information and take brief assessment.

This position is responsible for managing and delivering all aspects of production at specific communities. This includes managing and visiting all job sites in a specific territory. Maintaining an open line of communication with all homeowners is a crucial aspect of this position.

Minimal travel required. Employee must own or lease a Truck/SUV and possess a valid driver’s license with insurance coverage.

Responsibilities

  • Participate as an active member of the Production department team, attending all department meetings and providing input on improving department performance and customer satisfaction to the Production Manager. 
  • Work to deliver a quality home, on a timely basis, in the most efficient manner possible. 
  • Perform home walk-through twice daily to identify potential problems. Take proactive measures to resolve issues. 
  • Maintain a top-rate customer service attitude, performing customer field orientations as required. 
  • Work toward “Even Flow” scheduling using the TOH schedule and updating on a weekly basis. 
  • Develop a thorough understanding of all TOH plans including Trade Partners Scope of Work. 
  • Develop a professional and ethical relationship with TOH Trade Partners, enforcing Trade Partners Scope of Work requirements. 
  • Ensure home is complete before the final homeowner orientation. 
  • Maintain clean, safe job sites. 

Qualifications

  • Excellent communication (written and verbal) and interpersonal skills.
  • Ability to work independently and with a team. 
  • Thorough understanding of all stages of construction process including both rough and trim stages. 
  • Ability to read and comprehend detailed construction blueprints, specifications, and detailed development drawings. 
  • Basic technology skills, including Microsoft Windows, Outlook (email), and experience with a residential production scheduling system. 
  • Experience in a New Home building Environment is a plus. 
  • High School Diploma or equivalent experience. 

CLICK HERE

Download PDF

Apply For This Position

Operational Coordinator (Madison)

Please follow the "CLICK HERE" link at the bottom of this post to submit your information and take brief assessment.

This position is responsible for supporting the purchasing, production and warranty department goals and initiatives while providing a high level of customer satisfaction. This position will be a proactive member on the TOH Team, providing insight to the management team in an effort to improve departmental performance, customer satisfaction and efficiencies.


Responsibilities

Purchasing Functions:

  • System database entry and maintenance with regards to home plan options, pricing, and vendor requirements.
  • Trade Relations including but not limited to: Recruiting, contract processing, compliance, onboarding (training on builder portal and PO processing), maintaining trade contact information, and uploading trade information into our systems.
  • Research and analyze reporting to identify departmental efficiencies.
  • Scope of work review, updates, explanation, and distribution.

Production Functions:

  • Database entry and maintenance with regards to job schedules and trade assignments.
  • Trade relations including but not limited to: Generating documentation for new jobs, Trade Partner Core Value Program, Trade Partner appreciation, Trade council support, spring work tracking, and entering Job Ready, Job Complete information.
  • Report generation through WMS and Avid. Updating organization reports.
  • Track all production team appointments and documentation.
  • Production team administrative duties including but not limited to: Scheduling training and events, ordering utilities, coordinating quality walks, preparing closing items, meeting preparation, and filing.

Warranty Functions:

  • Maintain and understand all warranty programs and vendor warranty program documentation. Upload this documentation to our systems for use by our homeowners.
  • Create pre-closing materials and generate documentation.
  • Customer care related to reporting, tracking, filing, and distribution.
  • Train team members and trades on using our software. Keep up to date with all new features and options of this software.
  • Field all incoming warranty related calls/e-mails during business hours and disseminate the information to the appropriate team member or resource.

Qualifications

  • Possess excellent communication (written and verbal), organizational, and interpersonal skills.
  • Ability to read and comprehend detailed construction blueprints, specifications, and basic development drawings.
  • Basic technology skills, including Microsoft Windows, Outlook (email), and Microsoft Excel. 
  • Two (2) years prior experience in new home construction (preferred).
  • Two-year degree or equivalent experience.
  • Minimal travel required. Employees must own or lease a vehicle and possess a valid driver’s license with insurance coverage.
  • Ability to lift 20 or more pounds if needed.

Compensation
$35,000 - $45,000 annually

CLICK HERE

Download PDF

Apply For This Position

New Home Construction Manager (Madison)

Please follow the "CLICK HERE" link at the bottom of this post to submit your information and take brief assessment.

Our organization is looking for a Construction Manager. We are looking for someone who has a high attention to detail, can multi-task and has great communication skills. This position is responsible for managing and delivering all aspects of production for specific communities. Each Construction Manager will be assigned a specific territory in the Madison area.

On a daily basis, this position works with customers, trade partners and multiple departments within our office.

As a company, we focus on our 7 Core Values. They inspire our daily work and underscore our steadfast commitment to our customers, trade partners, communities in which we build, as well as with each other. This position will report to the Production Manager. A workweek consists of a minimum of forty (40) hours, typically Monday - Friday, 8:00 am - 5:00 pm, plus evenings and weekends as necessary to complete all tasks required.

Responsibilities
  • Work to deliver a quality product, on a timely basis and in the most efficient manner possible
  • Perform home walk-through twice each day to identify potential problems. Take proactive measures to resolve issues
  • Maintain a top-rate customer service attitude, performing customer field orientations as required 
  • Ensure home is complete before the final homeowner orientation
  • Participate as an active member of the Production department team, attending all department meetings, and providing input on improving department performance and customer satisfaction to the Division Vice President
  • Develop a professional and ethical relationship with TOH Trade Partners, enforcing Trade Partners Scope of Work requirements
  • Monitor job site safety and cleanliness 

Qualifications

  • Experience in a new home building environment is preferred
  • Minimal travel required. Employee must own or lease a truck / SUV and possess a valid driver’s license with insurance coverage
  • Team collaboration and support of back-office operations

Compensation
$50,000 - $60,000 annually based on experience

CLICK HERE

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Apply For This Position

Estimator

Please follow the "CLICK HERE" link at the bottom of this post to submit your information and take brief assessment.

This position is responsible for supporting the purchasing department goals and initiatives while providing a high level of customer satisfaction. Interaction with both Tim O'Brien Homes divisions (Madison and Milwaukee) will be crucial in the success of this position.

Minimal travel required. Travel to company owned communities and company division offices. Employee must own or lease a vehicle and possess a valid driver’s license with insurance coverage.

Annual salary is based off of experience.

Responsibilities
  • Support implementation and maintenance of company’s back office systems. 
  • Maintain and enhance plans, costs and options database for the company’s back office systems and provide support for the systems. 
  • Support processes to meet department goals and deadlines to produce purchase orders, budgets, variance purchase orders and additional pricing requests for all internal and external customers as requested and per schedule. 
  • Support contract bid process; confirm the coordination of documents between the trades/vendors to match database requirements to conduct line item takeoffs. 
  • Support the process to create and maintain costs for the company’s home plan portfolio and options per contracts with trades and vendors. 
  • Support the process to create a BIM database for the company’s home plan portfolio and options per contracts with trades and vendors. 
  • Support the process to create an estimating database for the company’s home plan portfolio and options per contracts with trades and vendors. 
  • Scope of work review, update, explanation and distribution. 
  • Set up and conduct vendor on-boarding process. 
  • Support internal Trade Contractor files for accuracy and content. 
  • All negotiations with trade and vendors to be completed with and by the Purchasing Manager. 
  • Proactive member of the Tim O'Brien Homes Team; provide insight to the management team in an effort to improve department performance, customer satisfaction and efficiencies. 
  • Tim O'Brien Homes Core Values practiced in our interaction with employee and trade partners. 
Qualifications
  • Excellent communication (written and verbal) and interpersonal skills.
  • Adaptable to changing work priorities while meeting deadlines.
  • Ability to read and comprehend detailed construction drawings, specifications, and basic development drawings.
  • Basic technology skills; including Microsoft Office Suite and experience with residential production back office systems.
  • Time Management skills with the ability to multi-task and establish priorities.
  • Ability to work in a dynamic team environment. 
  • Two (2) years prior experience with residential or commercial construction, bid packages, take-offs, change orders, purchase orders.
Compensation
$40,000 - $50,000 annual salary

CLICK HERE



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