Careers

• Participate as an active member of the production department team, attending all department meetings, and providing input on improving department performance and customer satisfaction to the Production Manager. 
• Work to deliver a quality home, on a timely basis, in the most efficient manner possible. 
• Take proactive measures to resolve issues. 
• Maintain a top-rate customer service attitude, performing customer field orientations as required. 
• Work toward “Even Flow” scheduling using the TOH schedule and updating on a weekly basis. 
• Develop a thorough understanding of all TOH plans including Trade Partners Scope of Work and nurture a professional and ethical relationship with TOH Trade Partners, enforcing Trade Partners Scope of Work requirements. 
• Ensure the home is complete before the final homeowner orientation. Maintain clean, safe job sites. 
• A passion for working with team members, Customers, and Trade Partners

• Excellent communication (written and verbal) and interpersonal skills. Experience in a New Homebuilding Environment is a plus. 
• Thorough understanding of all stages of the construction process including both rough and trim stages. 
• Ability to read and comprehend detailed construction blueprints, specifications, and detailed development drawings. 
• Basic technology skills, including Microsoft Windows, Outlook (email), and experience with a residential production scheduling system. 

Please follow the "CLICK HERE" link at the bottom of this post to submit your information and take a brief assessment.

This position is responsible for selling Tim O’Brien Homes’ (TOH) homes in a personalized and professional manner per an established budget, with dedication to providing 100% customer satisfaction. Following our company’s guiding 7 Core Values that inspire our daily work and underscore our steadfast commitment to our customers, vendor partners, the communities we build and each other.

Model Home hours are 12 - 5pm, Friday - Tuesday. Open Model hours may vary based on schedule set by the Director of Sales and/or the Division President, which include, but are not limited to, MBA Parade of Homes, MBA Spring Tour and MBA Builder and Remodeling Expo.

Compensation is 100% commissioned.

• Participate as an active member of the Sales and Marketing Team, attending all team meetings and providing insight to Sales and Marketing Management on improving sales performance and customer satisfaction. 
  
• Meet quarterly and yearly sales goals and Key Performance Indicators (KPI’s) for maintaining your status as a NHSP as agreed to by the Division President and the Director of Sales.  
  
• Follow the TOH Sales Process, maintaining a complete understanding of all contract documentation, financing process and options.
  
• Provide outstanding customer service at all stages of the construction process – from sale, to close, to post-close interaction. Maintaining a customer satisfaction rating in the top 10% of US on the question of overall “Sales Experience Score” on the Construction Process and Move-In Survey provided by AVID. Maintain rating in the top 10% of US on ‘Willing to Recommend to Family/Friend’ provide by AVID.  
  
• Develop and maintain strong, strategic relationship with past customers and assure that you are effectively leveraging that opportunity towards obtaining customer referrals. 
• Schedule and plan two (2) Construction or Consumer 101’s per calendar year for your Market Area.  
  
• Gather a minimum of two (2) online customer reviews each quarter using process established by Marketing Department.  
  
• Maintain knowledge of all current advertising and promotions. Work with Director of Sales and Director of Marketing to continually develop new promotions to increase traffic and referrals in community.
• Deliver extra ordinary Experiences to New Home Customers.

• Two (2) years experience in New Home Sales or equivalent experience.
  
• High School diploma.
  
• Highly motivated individual; ability to work independently.  
  
• Ability to establish and nurture rapport with prospects and clients.
• Excellent aptitude for selling in residential homebuilding environment with market understanding.
  
• Excellent communication (written and verbal) and interpersonal skills.
  
• Ability to read and comprehend detailed construction blueprints, specifications and basic development drawings.
  
• Intermediate technology skills, including Microsoft Windows, Outlook (email), Bluebeam Revu.
  
• Minimal travel required. Employee must own or lease a vehicle and posses a valid driver’s license with insurance coverage.
  
• Provide own personal cell phone and laptop.

Please follow the "CLICK HERE" link at the bottom of this post to submit your information and take a brief assessment.

This position is responsible for supporting all departments with immediate and long term technology implementation, reporting, and improvement goals. Interaction with both TOH divisions will be crucial in the success. This position will be a proactive member on the TOH Team, providing insight to the management team in an effort to improve company technology performance and daily task efficiencies.

• Understand strategy, purpose, and user interface needs for all technologies.
• Support the implementation and maintenance of the company’s back office systems.
• Support implementation of new server and web based technologies
• Support all departments with technology synergy, helping all software to work together as efficiently as possible
• Facilitate operational technology improvements in daily processes, staff productivity, and compliance with department policies
• Initiate collaborative work with areas of technology between departments to support lean operations
• Create department training and process documents to ensure consistency between departments and individual team members.
• Maintain and enhance general company procedure documentation and distribution
• Set up and conduct companywide technology training sessions on a regular basis to help support a learning and continuous improvement environment
• Set up and conduct companywide learning sessions on a regular basis to collect feedback and support continuous improvement
• Support and assist all departments to implement, create, and/or modify useful reports to increase efficiencies, information sharing, and performance
• Manage Trade Partner agreement documents and create an organization strategy
• Support Production Team with Trade Partner evaluation process
• Support Management team to organize back office server and department folders
• Research new server and web-based technologies and innovations in front and back office systems
• TOH Core values practiced when interacting with employees and trade partners.

• Advanced computing skills
• Experience with database management
• Knowledge of networking technologies
• Excellent communication (written and verbal) and interpersonal skills
• Ability to create training materials
• Adaptable to changing work priorities while meeting deadlines
• Advanced technology skills with Microsoft Office Suite software (such as Word, Excel, etc.)
• Experience with residential production front and back-office systems
• Time management skills with the ability to multi-task and establish priorities
• Ability to work in a dynamic team environment