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Core Values

Learn More About Tim O'Brien Homes 7 Core Values

A reflection of our company's guiding principles that inspire our daily work and underscore our steadfast commitment to our customers, vendor partners and each other. Click each headline to read more about each important value.

1

Deliver EXTRAordinary Experiences

We believe that extraordinary experiences start with team members who are inspired and exceptional in character. Through the experien

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2

Foster a Team Environment

We recognize, appreciate and support the unique talents each team member brings to our organization and the ways they use those talents to achieve our common goals. We strive to empower our team me

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3

Embrace Social Responsibility

Both as individuals and as members of our team, our employees are proud, active participants in the communities in which we build and live. We continually Read More


4

Nurture a Learning Organization

We continually search for ways to empower ourselves with knowledge, and then leverage that knowledge to nurture innovation, impro

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5

Communicate with Empathy & Understanding

We believe that successful communication depends on active listening, self-awareness, empathy, honesty and finesse. We strive for every internal and external communication effort to be effective, o

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6

Be Solution Experts

We choose to focus on opportunities for problem solving and proactively search for solutions beyond our normal scope. Through active listening and an open-minded, consultative approach, we identify

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7

Create Fun

We recognize the importance of creating a work / life balance where hard work is rewarded, success and achievements are celebrated, and enthusiasm is contagious. We strive to foster a fun, healthy

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tim-obrien-clover

Tim O'Brien Homes is celebrating our employees who most exemplify any of our Core Values with a new program called YOU sham ROCK every month!

Eric Matuszak

July 2022 - Core Value #1

One of our Madison Area Customer Care Specialist, Eric Matuszak, exemplified Core Value #1, when an existing Tim O'Brien homeowner had a problem with a couple of shingles on their roof, Eric went above and beyond to call a contractor and get them out there in 20 minutes to help the customer. The customer was appreciative of how fast and easy the process was. Thank you, Eric, for going above and beyond!

One of our Madison Area Customer Care Specialist, Eric Matuszak, exemplified Core Value #1, when an existing Tim O'Brien homeowner had a problem with a couple of shingles on their roof, Eric went above and beyond to call a contractor and get them out there in 20 minutes to help the customer. The customer was appreciative of how fast and easy the process was. Thank you, Eric, for going above and beyond!

Jenna Criss-Wahlig

June 2022 - Core Value #4

One of our Milwaukee Virtual Design Coordinators, Jenna Criss-Wahlig, exemplified Core Value #4, Nurturing a Learning Organization, as she went out of her way to do research online to find a solution to a problem we'd been having with our stair drawings. When she found the solution, she not only corrected it on the plan she was working on, but also sent her peers step-by-step instructions on how to fix the issue. Thanks for going above and beyond, Jenna!

One of our Milwaukee Virtual Design Coordinators, Jenna Criss-Wahlig, exemplified Core Value #4, Nurturing a Learning Organization, as she went out of her way to do research online to find a solution to a problem we'd been having with our stair drawings. When she found the solution, she not only corrected it on the plan she was working on, but also sent her peers step-by-step instructions on how to fix the issue. Thanks for going above and beyond, Jenna!

Jake Weyenberg

May 2022 - Core Value #2

One of our Milwaukee Area building professionals, Jake Weyenberg, exemplified Core Value #2, Foster A Team Environment, as he took initiative by scheduling a concrete repair for a homeowner without being asked. Thank you for everything you do, Jake!

One of our Milwaukee Area building professionals, Jake Weyenberg, exemplified Core Value #2, Foster A Team Environment, as he took initiative by scheduling a concrete repair for a homeowner without being asked. Thank you for everything you do, Jake!

Dan Shudy

April 2022 - Core Value #1

One of our Milwaukee Area Customer Care Specialists, Dan Shudy, exemplified Core Value #1, Deliver Extraordinary experiences, as he went out of his way to fix a door handle on a home that was nearly 10 years old for one of our customers. Thank you, Dan! 

One of our Milwaukee Area Customer Care Specialists, Dan Shudy, exemplified Core Value #1, Deliver Extraordinary experiences, as he went out of his way to fix a door handle on a home that was nearly 10 years old for one of our customers. Thank you, Dan! 

Carolyn Levy

March 2022 - Core Value #6

Our Madison area Operations Manager, Carolyn Levy, exemplified core value #6, Be Solutions Experts, as she moderated, organized and scheduled key internal meetings for the Madison division in order to identify, discuss and solve areas of opportunity within our operations. Thank you for your hard work, Carolyn!

Our Madison area Operations Manager, Carolyn Levy, exemplified core value #6, Be Solutions Experts, as she moderated, organized and scheduled key internal meetings for the Madison division in order to identify, discuss and solve areas of opportunity within our operations. Thank you for your hard work, Carolyn!

Anthony Hassemer

February 2022 - Core Value #6

One of our Milwaukee Area Customer Care Specialists, Anthony Hassemer, exemplified core value #6, Be Solutions Experts, as he helped a customer by listening to them and offering solutions to his best ability. In the words of the customer, "To be heard and valued is worth more than any let down of a product home." Great job, Anthony!

One of our Milwaukee Area Customer Care Specialists, Anthony Hassemer, exemplified core value #6, Be Solutions Experts, as he helped a customer by listening to them and offering solutions to his best ability. In the words of the customer, "To be heard and valued is worth more than any let down of a product home." Great job, Anthony!

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