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Customer Care

Building Excellence into every New Home

At Tim O'Brien Homes, every home is built as a system instead of individual parts and pieces. Take a closer look at just a few of the components that go into every home.

10-Year Limited Warranty

Offering our homebuyers the best insured warranty available today on their new home.

10-Year Tyvek Wrap

Tim O'Brien Homes uses Certified Installers to wrap the exterior walls and gable ends, flash window sills, down sides, and heads with Tyvek wrap. We schedule random third-party field inspections every quarter to ensure our homes comply with the certification. We offer a 10-year Warranty for material and labor.

Glue and Screw Floor Deck

Our flooring system provides a durable foundation for the interior walls and eliminates squeaks, sagging, and excessive movement.

95% High Efficiency Furnace

95% of energy costs are devoted to warming the home with minimum wasted heat.

10-Year Dry Basement Wall Guarantee

Each exterior wall surface of a Tim O'Brien Home has a thick waterproofing membrane that is applied and then covered with insulation to ensure a dry, warm basement.

R-50 Blown-In Fiberglass Attic Insulation

The higher the R value, the better the ability of the material (insulation) to resist heat flow, resulting lower utility bills.

ENERGY STAR® Rated Windows with Low E Coating

Single-hung, low-E coating, 98% argon filled insulated glass with maintenance-free vinyl frames go into every Tim O'Brien Home because of their ease-of-use and the ability to improve the home's heating and cooling system. All windows are installed by certified professionals.

Kohler® WaterSense® Fixtures

WaterSense plumbing in our bathrooms reduce water flow by 20% or more, without sacrificing performance.

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