Our Year in Review
This past year has been one that has brought Tim O’Brien Homes to some of our greatest achievements as a company. We strive to use the best green building practices, improve our internal processes, and create an overall comfortable, energy efficient home that families can call home for a long time. 2018 has helped in realizing we are on the right track with those goals as our company’s core values.
One of our earliest successes in the year was receiving the National Housing Quality Gold award from Professional Builder Magazine. The recipient of this award is determined by multiple different business aspects as a builder from customer service to building quality to warranty and even trade partner relations. In 2017, TOH was awarded Silver for the NHQ award. We were given recommendations on how we could achieve Gold in the future. We implemented those recommendations and more to help improve not only our own business practices but the entire building process for the customers.
Earlier in the year we applied for the Housing Innovation Award given by the Department of Energy and we were one of the 23 builders to receive it. The home that helped us win this award was our Savannah Model in Red Fox Crossing which uses solar panels to generate energy back to the grid. As a company we average a HERS index (Home Energy Rating Score) of 48. An average new home that is only built to code standards and not using energy efficient building practices is around 100 on the HERS scale. The Savannah was given a HERS index of 26.
We also received a Benchmark Award from Avid Ratings, our customer service survey platform. This award recognizes builders in that are in the top 25% of highest customer ratings throughout the build and move in experience.
One of our 7 Company Core Values is Embracing Social Responsibility. This year we have continued working with Oconomowoc High School’s Trades 3 course for the 8th year in a row to collaborate with our trade partners and construction managers to help build a home. In addition, we have also partnered with New Berlin High Schools Construction 3 class to give them this same experience. Our industry is experiencing a shortage in trade labor and this program has helped address that issue directly. Many students that have participated in this course have gone straight into working with a local trade.
Throughout the year TOH and Neumann Developments employees log any physical activity for the month. The company donates a certain amount for each activity and a quarterly check is given to a different charity selected by the employees. This past year we donated to Ronald McDonald House, The Humane Animal Welfare Society of Waukesha, and Meals on Wheels.
Last but definitely not least, TOH has helped 193 families into the homes of their dreams this past year. Nothing is more rewarding to our team than to hear the stories of our customers and just how excited they are to be moving into their new homes! 2018 has been a fulfilling year for Tim O’Brien Homes and we look forward to another great year in 2019.