Tim O’Brien Homes Milwaukee Division Silver Award Winner
National Housing Quality Silver Award
In the highly-competitive residential construction market, the importance of improving customer satisfaction, reducing construction callbacks, and increasing marketability are paramount. From among the many builders who understand this challenge and are embracing quality management, a few have distinguished themselves from their peers by applying for and receiving a prestigious National Housing Quality (NHQ) Award. This year’s competition recognized one U.S. builder Tim O’Brien Homes Milwaukee Division as a Silver Award winner.
The NHQ Award, started in 1993, was designed to recognize residential construction companies for excellence in quality achievement and to promote awareness of customer-focused quality as an increasingly vital element of competitiveness and productivity for building professionals. Entries for the award are judged by a distinguished panel of experts who evaluate the role that customer-focused quality plays in construction, business management, sales, design, and warranty service, among other aspects of each business. Following their examination of Tim O’Brien Homes Milwaukee Division’s entry and their subsequent on-site evaluation of the company and interviews with its employees, the NHQ Award judges all agreed that the company possesses an excellent understanding of what elements drive customer satisfaction and makes them a well managed company providing high values to their customers.
Image: Professional Builder magazine
Tim O’Brien Homes is a semi-custom single family home builder in the Milwaukee and Madison Wisconsin areas and the leader in energy efficiency, innovative designs, green building practices, and renewable technologies. All homes are 3rd party tested and certified surpassing the Wisconsin State energy-efficiency and green strict guidelines, and backed by a 5-Year Energy Guarantee. In addition, seven Core Values are the guiding principles that inspire the company’s daily work and underscore the commitment to customers, vendor partners and each other.
The expert judging panel for the 2016 Awards included former NHQ Award winners and quality management experts.
The National Housing Quality program is sponsored by Professional Builder magazine.
Professional Builder magazine wrote an article about the award: Read More Here.